5

The most professional and thoughtful shop I've ever worked with maintaining my two mercedes vehicles. This is the only shop I allow to care for my cars as they go above and beyond to insure customers satisfaction quality mechanics and everyone is very knowledgeable on mercedes from the owner to the counter person. Truly a honest shop has been a pleasure to do business with.

5

It’s hard to find a service provider that you can Trust with your Mercedes and that what I found with Eastbay Autohouse, Trustworthy and they do an Amazing job with my Car, 100% better then the Local Dealership!!!

5

Great experience! They fix my car right the first time,and return my car to me in timely manner. Ian and tifiny is the best. I will return.when my cars need attention. Thank you all.I highly recommend for all your automotive repair needs

5

Very helpful.

5

Great customer service and great service.

5

Friendly staff, competitive pricing, knowledgeable master technicans, and amazing customer service!!! After numerous shops and dealerships unable to diagnose my Mercedes correctly, I FINALLY found this shop. Not only did they get me back on the road quickly, they even washed my vehicle !!!! My mind is finally at ease knowing I have a certified shop I trust. Thank you ! Highly recommend!!

Thanks for the brilliant review, nice to see our hard work and dedication is appreciated

- East Bay Autohaus
5

Took my Mercedes for a check engine light diagnosis. Right from the beginning I was greeted professionally, offered coffee or a beverage of my choice (fridge was FILLED with Voss waters, sparkling or still, also sodas with natural sugar, and can you believe it….NO CORN SYRUP) It felt very upscale. They really make you feel like family from the moment you step inside the doors. They also have 24 hour security watching over multiple security cameras 24/7. To say I am impressed is an understatement. Make sure to look for the sweetest little shop dog named Bella. She is there with the manager daily! You will fall in love. If I could give 1000 stars I would. A big thank you again to the staff and technicians at EastBayAutohaus for making me feel at home!

Thanks for the wonderful review and yes, we all love Bella

- East Bay Autohaus
5

Very good service, the office manager lady is super sweet and went above and beyond for me

5

Took my C class in for a repair, Tiffany couldn’t have been more helpful with explaining everything that needed to be done, finished the job in a timely manner.

5

Very easy to work with. Clear explanation of what they needed to repair and very easy to read bill. Professional all the way!

Thanks for the great review, glad we were easy to work with

- East Bay Autohaus
East Bay Autohaus is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call East Bay Autohaus (925) 625-7700 if you have any issues in accessing any area of our website.