5

5

My 2000 S500 went through a lot, but was still manageable. I had to decide to get a full check up or take it to the graveyard. So I called “Eastbayautohaus” and spoke to a few auto Nurses, because the S500 was a real COVID case…. After discussion a few options, I brought the car in for a full service check up. This was just to determine if was worth resuscitation… After the check up, I was provided the car health chart which consisted of parts, labor and taxes… the chart was a full cost estimate for survival…. For comfort and certainty, the auto nurses suggested that I can select the type of surgery to be performed on the car. So I split the operation into two medical car procedures. The first procedure went well. I picked up the car on 10/20/2022 and it was rolling smooth and sounding tight and they even added a few minor touches that made a big differences at no cost. Again, these were minor touches which are always highly appreciated…. It speaker to the perfection and details of the car doctor. I am scheduled for the next procedure on 11/14/2022. This will conclude phase 1 and all engine and mechanical moving parts will be done. Next up will be interior…. Which is phase II…. Great work and great people… Keep it up Eastbayautohaus…. See ya in November.

5

I was made comfortable the moment I arrived, the customer service I received was really good. I will bring my Mercedes Benz here for trusted service!

5

I've been to Antioch MB East Bay Autohaus twice now; each time happening to be visiting from out of town with unexpected car failure issues, and the TEAM there did absolutely exceptional service for a very reasonable price. They bent over backwards ordering parts and prescheduling work, so we could make it back home. I owe them a big thank you!

5

Thank you !

5

These people are great! Very friendly and very professional. I had a problem with my car that ended up taking much more time to repair than expected. They gave me a break and honored the original quote, which saved me quite a bit of money.

5

I highly recommend this place, very professional... Tiffany is amazing she has been our BMW service office manager for over the past two years and I say "OUR' because she treats us like we are her only clients always let's us know exactly what the car needs and the best way to get the car serviced. Thank you Tiffany! And East Bay Autohuas!

5

Such friendly and professional employees and technicians. Quality workmanship and advise like no other. I give a shout out to Bella as well. Adorable. Thank you All…..

5

As a regular customer I I really appreciate the integrity of the shop. They stand behind their service 100%. Their pricing is very competitive vs. the dealership. I have found their pricing to be always lower than the dealership without compromising the quality of the service. All in all, the value they provide is a real value to EAST COUNTY owners of German automobiles.

5

Great service by both mechanics and front desk. Will recommend this business to anyone wanting the best Mercedes service.

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