Antioch Mercedes Repair

Excellent Service !!!

Great business! The staff is all super friendly and helpful. Understanding of individuals situations. I respect a business that understand what people are dealing with especially their cars. I had come in on two different occasions and walked away satisfied. I love that I found a locally owned shop that knows what they are doing!

I had a recent problem with my ignition in my CLK. The ladies who work front desk are super friendly and helpful! They listened and helped best they could. I was able to bring my car in the day I called! I was so happy to find a legit Mercedes mechanic near me for repairs! Fair pricing compared to going to a dealership! Very knowledgeable. I ended up with another issue after my last repair and they took my car in right away as well! I love the invoice setup they send you with pictures and lots of detail to approve before work is done! This way you see and know what they are doing!

Very professional and good at what they do. I would definitely go back. Tiffany was great, very friendly and really made me feel like my car was in good hands.

Great customer service! Trustworthy and honest business.

Came in from the street with a "new" car and knew i had some things to be done to it. East Bay Autohaus did a good and precise estimate and worked with me all the way to get things done in a timely manner. All is done and the car is happy.

We just bought a Mercedes ML500 from a friend that had a check engine light on . I looked up who works on these call cars close to me and the first one that popped up was East Bay. We contacted Tiffany on Monday and brought the vehicle to them for a diagnostic and she got back to me the same day. Fix the first major issue and kept it just to make sure nothing else major was an issues before we went to get it . Sure enough there was! We made contact before we left to get it and she was able to let us know what else was needed to make sure the vehicle running. Picked it up today and they even washed it. I will be coming here for all of my issues with my Mercedes ML500. Tiffany is the best in understanding our needs and very professional. Prices are reasonable too. I highly recommend them to anyone with a BMW or Mercedes!!!

Thank you again! And your new location is very convenient. THE BEST ALTERNATIVE SHOP FOR YOUR MERCEDES 👍🏽

Service was overall great

Very knowledgeable technicians