East bay Autohaus is superb in service and excellence, they are friendly communicative about future work. They don’t pressure you to get work done, however they will educate you if you aren’t well versed in the care and specialized parts of European vehicles such as Mercedes Benz. And why certain work is a priority. I was very impressed at the overall quality of work and every single employee I came into contact with was professional and friendly. I would recommend 5/5 10/10 stars to anyone especially me being a woman, and the stigma behind how in some cases women feel taken advantage of in the automotive industry with pressure to have unnecessary work done. I feel confident in bringing my vehicle here again to be serviced.