Antioch Mercedes Repair

Excellent Service and professionalism.

Professional quality service

Satisfied with the service I received. I haven't had to return for any problems associated with the work they performed. I won't be taking my Mercedes any place else.

Above and beyond customer service and Tiffany was fantastic!

Prompt service, goes the extra mile to troubleshoot a problem.

Service was quick in my case. Diagnostic was provided and the repair was done. Customer service was good and have several options for an appointment during the COVID-19 season. The number of customers on entry is limited, provided a drop box for keys and customer contact information, you get to see your parts that were replaced and payment options can be on phone or in person at the locations. Overall, I had a positive experience!

Taking my Z4 to East Bay was a very good decision. They provided a real value. They completely went through the car & prioritized the repairs that need to be done. Tiffany at the service counter reviewed their findings and was knowledgeable on what & how the work would be done. She e-mailed me an estimate for approval before any work was started. Payment was all done through e-mail. East Bay's professionalism, courtesy, and quality of workmanship made me a very happy customer that will be coming back.

The best service around and very professional staff.

Thanks for your help on my MBZ -ML350 I will be coming back with my BMZ. Lynn Not BMZ . But my MBZ.

Thanks for your help on my MBZ -ML350 I will be coming back with my BMZ. Lynn