Taking my Z4 to East Bay was a very good decision. They provided a real value. They completely went through the car & prioritized the repairs that need to be done. Tiffany at the service counter reviewed their findings and was knowledgeable on what & how the work would be done. She e-mailed me an estimate for approval before any work was started. Payment was all done through e-mail. East Bay's professionalism, courtesy, and quality of workmanship made me a very happy customer that will be coming back.